為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Delete Firefox account without email access

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Paul

more options

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access.

Is it possible to delete the account?

I'd like to permanently delete an account that was set up on a former employers email address (email which I can no longer access). Unfortunately I have no secondary email address recorded in the account and all the options on my account page require that I authorise any changes from the email account which I can no longer access. Is it possible to delete the account?

被選擇的解決方法

No problem, just sorry we cannot do more to help in this instance.

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Hi

It will not be possible to delete the account without you having access to the email address.

more options

Thanks ever so much for the quick reply Seburo. I was afraid that woud be the case.

/Paul

more options

選擇的解決方法

No problem, just sorry we cannot do more to help in this instance.