We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Widevine plugin creashes all streaming sites

  • 5 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 James

afaam
afaam
more options

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I found that 'Widevine Content Decryption Module provided by Google Inc' causes this. Disabling widevine allows the tabs to load but then I get a request to enable DRM to play the videos and if I do it just enables widevide again and the tab crashes. I never had this issue before. Is there a different plugin I can use or a way around the DRM request? Widevine version is the latest is updated.

For the past week, when I login any streaming services (Netflix, Hulu, etc) I get a message "Gah, your tab just crashed". After going through every add-on and plugins I found that 'Widevine Content Decryption Module provided by Google Inc' causes this. Disabling widevine allows the tabs to load but then I get a request to enable DRM to play the videos and if I do it just enables widevide again and the tab crashes. I never had this issue before. Is there a different plugin I can use or a way around the DRM request? Widevine version is the latest is updated.
附加的畫面擷圖

被選擇的解決方法

The Widevine plugin is the only way to play DRM protected content.

Maybe try the current Nightly that can use Widevine 4.10.2449.0 to see whether that version behaves better.

  • 1758421 - [Meta] Update Widevine to 4.10.2449.0
從原來的回覆中察看解決方案 👍 1

所有回覆 (5)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選擇的解決方法

The Widevine plugin is the only way to play DRM protected content.

Maybe try the current Nightly that can use Widevine 4.10.2449.0 to see whether that version behaves better.

  • 1758421 - [Meta] Update Widevine to 4.10.2449.0
afaam
afaam 提出問題者
more options

I still don't know what's causing it to fail. It is up to date with the latest version and I could not find support for end users anywhere. It works on Nightly though. Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Is there anything in the Browser Console about the Widevine crashes ?

afaam
afaam 提出問題者
more options

I couldn't find anything about widevine in the browser console. I tried downloading a previous version and replacing the documentation in the profile folder gmp-widevinecdm but firefox won't recognize it. I get a message saying it'll be installed soon but nothing happens unless I click in updates in the add-ons tab, then I get the crashing version.

James
James
  • Moderator
  • Top 10 Contributor
more options

Dropa said
Plugins/Addon issue support is provided by the Addon Developer not from Firefox.

The Firefox web browser from mozilla.org comes with the Widevine Plugin. https://support.mozilla.org/en-US/kb/enable-drm

This is not a NPAPI Plugin and they are no longer supported. https://support.mozilla.org/en-US/kb/npapi-plugins

Addons is a general term that groups together the separate Extensions, Themes, Dictionaries, Language Packs, Themes, Search Engines.

由 James 於 修改