為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mail opens in "reply" mode

more options

Incoming mail is suddenly opening in edit mode. An error message says "A unique identity matching the from address was not found. ... " What has happened?

Incoming mail is suddenly opening in edit mode. An error message says "A unique identity matching the from address was not found. ... " What has happened?
附加的畫面擷圖

所有回覆 (3)

more options

Hello there dwessel. We have read your message . We try to help you.


Please see this post and the referenced bug report:

https://support.mozilla.org/en-US/questions/1245998




Greetings Firefox volunteer.

more options

The archived bug report 1245998 from three years ago (version 60) was a somewhat similar problem and the workarounds were helpful but don't solve the problem we have now with the new version 91.10.0. I personally have never had this problem in 10-plus years, so it seems to have been a bug introduced with the most recent version. For others who come across the problem, here are two workarounds in the meantime. 1: Ctrl-O opens the email normally (in read mode). 2: Usually I just move the email into the folder where I'm going to be filing it anyway, and read it there. Emails seem to be opening properly everywhere EXCEPT the Inbox.

more options

Thank you for using Thunderbird Software.




Greetings Firefox volunteer.