為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Downloading pdf files fails

  • 4 回覆
  • 6 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

Lately when I attempt to download any pdf file I get the 'file name'.pdf with 'failed' as the result (when I check the Download icon on the FF status bar). I looked in my download directory and I found these 'failed' .pdf files with 0 KB and also some files (same name).pdf.part. I changed the file extension (deleted .part) to .pdf and the files would open in Acrobat. Nobody likes inconsistent problems, but occasionally a pdf will download normally!! But it fails more than it works. Using FF 102.0 (64-bit)

所有回覆 (4)

more options

Here is an example of the download directory.

I also fiddled with the browser settings for my download directory and checked the box to 'Always ask you where to save files' and that allowed me to consistently download the pdf files. Changing back (deselected that option) it will fail to download.

more options

Sorry, here is that directory image

more options

same problem

more options

Firefox uses the .part file during the download and when the download has finished it will copy/rename the .part file to the actual pdf placeholder file. If you keep the .part file and the 0 byte file then something went wrong with that last stage. This could be a problem with security (AV) software.

It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.

Boot the computer in Windows Safe Mode with network support to see if that has effect.