為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox Google Maps goes black after switching to multi-monitor

  • 5 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 wimmer1

more options

The problem that Google Maps goes black after a few seconds was reported here a couple of times.

I have a variation of the problem in that it appears only when I connect my laptop (Lenovo P15 with Nvidia Quadro RTX 3000) to an external monitor. After connecting, the only way to get Google Maps to work again is to close Firefox and restart it. Closing and reopening the tab or force-reloading is not sufficient.

The problem that Google Maps goes black after a few seconds was reported here a couple of times. I have a variation of the problem in that it appears only when I connect my laptop (Lenovo P15 with Nvidia Quadro RTX 3000) to an external monitor. After connecting, the only way to get Google Maps to work again is to close Firefox and restart it. Closing and reopening the tab or force-reloading is not sufficient.

所有回覆 (5)

more options

That sounds like the Switch Display mode isn't working correctly or recognizing the monitor switching modes. Did you check to insure the Display out is working correctly when switching modes.

more options

I don't know what you mean "the Display out is working correctly"? Everything is working correctly, just Google Maps in Firefox briefly shows the map (you can even zoom in), but when all UI elements are rendered, the map fades to black. You can still interact but everything is black...

more options

The only problem is another person whom as ext. Monitor connect to similar laptop will have to test to find out if they get the same issue or not. So you might have to wait to see when someone replies back if it affected them or not. I don't have that setup as my laptop is by itself and desktop has the monitor attached to it.

more options

Are there WebGL related messages in the Web Console and on the "Help -> More Troubleshooting Information" (about:support) page  ?

more options

The webconsole shows nothing specific to this behavior. I get the following errors, but they appear regardless of whether the page turns blank or not (after a browser restart):

`WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. rs=ACT90oGPBCwdks9W3hABgomlz_GlPgU-SA:2180:358 WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WebGL warning: texSubImage: Texture has not been initialized prior to a partial upload, forcing the browser to clear it. This may be slow. WebGL warning: texSubImage: Tex image TEXTURE_2D level 0 is incurring lazy initialization. WEBGL_debug_renderer_info is deprecated in Firefox and will be removed. Please use RENDERER. ´