Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

TB deletes my AOL Inbox on TB from time to time and reload it then again to TB

  • 1 回覆
  • 0 有這個問題
  • 3 次檢視
  • 最近回覆由 christ1

more options

Since I use "export.imap.aol.com" to connect to AOL to get all my emails in my inbox (Toget more than 10,000 emails in your TB AOL inbox folder you must change to this IMAP)

TB keeps deleting my inbox partly (usualy 2000 mails stay in inbox) and then downloads it again from the AOL server. This does not happen every day but frequently.

TB102.4.2 Bit32; Win10, H21/2 home

Since I use "export.imap.aol.com" to connect to AOL to get all my emails in my inbox (Toget more than 10,000 emails in your TB AOL inbox folder you must change to this IMAP) TB keeps deleting my inbox partly (usualy 2000 mails stay in inbox) and then downloads it again from the AOL server. This does not happen every day but frequently. TB102.4.2 Bit32; Win10, H21/2 home

所有回覆 (1)

more options

Best practice is to keep your inbox as tidy as possible, since it's most susceptible for corruption. Move message you dealt with to a different folder, or simply delete them.

The most likely reason for problems with mail file corruption is anti-virus software. Therefore it's recommended to create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

It is quite possible that anti-virus software is involved in the effect you're seeing (if not causing it in the first place).