Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

The "Sign up" or "Sign in* Then ask to make up a password at least eight characters long. Then when I do make up the password I'm told that the account already exists!

  • 1 回覆
  • 0 有這個問題
  • 5 次檢視
  • 最近回覆由 Paul

more options

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.

I think I'm already set up I was allowed to get past with the passwords I used....? This is really tiring and stressful with all these passwords and these tricks and confusion. Then being "locked out" if you make a slight mistake.

所有回覆 (1)

more options

Hi

This does not sound like an issue with Firefox for Android but I will try to help.

It may be the case that someone else out in the world, possibly typing their own or similar address but with a spelling mistake, is already using the services that you are trying to access.

It may be worthwhile setting up a secondary email address from a service such as Gmail so that you can set up your online accounts.