Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cant access Thunderbird email

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Olilaf

more options

Hello

Please can you urgently help with this issue.

We cant seem to access our Thunderbird email today. !

message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem"

Please advise ?

Many thanks Stavros Kosta

Hello Please can you urgently help with this issue. We cant seem to access our Thunderbird email today. ! message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem" Please advise ? Many thanks Stavros Kosta
附加的畫面擷圖

所有回覆 (3)

more options
more options

Hi ,

I'm still having issues with this (as attached image). Is this a server issue with thunderbird or do i need to contact microsoft office team ?

For now i am able to log in to the ms office.portal and access my emails

Thanks Stavros

more options

I disabled ipv6 networking in thunderbird advanced configuration editor (network.dns.disableIPv6 = true) and it is works again like a charm!

https://answers.microsoft.com/en-us/outlook_com/forum/all/thunderbird-imap-responded-user-is-authenticated/062a82f6-e678-4462-88b7-dd6cc318386f