為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird canť download large files

  • 3 回覆
  • 0 有這個問題
  • 6 次檢視
  • 最近回覆由 Toad-Hall

more options

Hello,

I have a problem with Thunderbird (migrated to POP3). When I got an email with an attachment larger than 15MB approx, TB gets stuck in the download cycle and is unable to complete the process and due to this it does not download any other message. When removing an email with an attachment from the list, it downloads both, the rest of the mail and the email causing the problem, but the attachment arrives fragmented (e.g. at 17MB, 4 emails arrive and each carries a few MB of the attachment.) I tried reinstalling, turning off my antivirus, checked headers only but nothing works. Only think I can do now is download the attachement straight from the server and then delete it completly.

Hello, I have a problem with Thunderbird (migrated to POP3). When I got an email with an attachment larger than 15MB approx, TB gets stuck in the download cycle and is unable to complete the process and due to this it does not download any other message. When removing an email with an attachment from the list, it downloads both, the rest of the mail and the email causing the problem, but the attachment arrives fragmented (e.g. at 17MB, 4 emails arrive and each carries a few MB of the attachment.) I tried reinstalling, turning off my antivirus, checked headers only but nothing works. Only think I can do now is download the attachement straight from the server and then delete it completly.

所有回覆 (3)

more options

Hello

this seems very strange, I have never seen a mail application fragment a mail coming from the server in parts. A mail is a single object. The fragmenting must have been done by the mail app of the sender. Can you confirm that it happens with several senders, and if you can ask one of them to send you a mail with a sizeable attachment, connect first to the web interface of your provider and check that the mail is in one part on the server ?

more options

Hi,

The email that reaches the server is fine. The problem is that sometimes when it gets deleted it gets split but it does not interfere with the further operation of TB. However, if I don't delete the email TB tries to download the email over and over again with a large attachment and is unable to let any more mail through. All the mail I get comes from Outlook

more options

re :I have a problem with Thunderbird (migrated to POP3)

When you say 'migrated' to pop3, can you clarify what you mean. I just need to be reassured that you have not mangled up an imap account to use pop account server settings.

Which of the following describes what you mean by 'migrated to pop3':

  1. Did you originally have an imap mail account for that email address, but then access the Account Settings and edited the server settings to use pop server settings?
  2. Did you originally have an imap mail account for that email address, but chose to completely remove that imap account. Then created a 'New' > 'Existing Mail Account' for that same email address, but this time you used the 'Configure Manually' option to set up a POP mail account and use the pop server settings ?
  3. Did you never have an imap account for that email address; you originally created a 'New' > 'Existing Mail Account' for that email address, using the 'Configure Manually' option to set up as POP and use the pop server settings ?