We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Help needed for a pensioner who doasn't understand

  • 2 回覆
  • 0 有這個問題
  • 2 次檢視
  • 最近回覆由 Terry

more options

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers.

Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

Can someone please help solve this problem. Why am i getting this message below The site concerned is FamilySearch which i have bee using for some years. I am a pensioner who doesn't know much about computers. Attention: This site does not support the current version of your web browser. To get the best possible experience using our website we recommend that you upgrade to a newer version or install another browser

所有回覆 (2)

more options

Hi, I will assume you have been using Firefox as your internet browser. Visit this web: https://www.mozilla.org/en-US/firefox/new/ and click on the blue button called Download Firefox when the download has finished, double click on the file Firefox Installer.exe Install the program (just press Next every time it appears) and next time you open the browser your site will be able to function without problems.

more options

There may be a problem with your installation or with the website. Can you provide a link to the website?