為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

IMAP password failed on one email account while others remain fine.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 drice305

more options

Thunderbird 102.8.0 was working fine. I suspect either a Thunderbird or Win11 update occurred. I have several email accounts. Two of the email accounts use Office 365 Outlook IMAP. One IMAP remains fine. The main IMAP now continuously shows "Login to server imap-mail.outlook.com with username abc@sample.com(example only) failed." I compared the two IMAP settings and they are the same. I cleared the Thunderbird cache. I tried to Repair Folder and now all the emails are gone until the password is accepted. What else can I try?

Thunderbird 102.8.0 was working fine. I suspect either a Thunderbird or Win11 update occurred. I have several email accounts. Two of the email accounts use Office 365 Outlook IMAP. One IMAP remains fine. The main IMAP now continuously shows "Login to server imap-mail.outlook.com with username abc@sample.com(example only) failed." I compared the two IMAP settings and they are the same. I cleared the Thunderbird cache. I tried to Repair Folder and now all the emails are gone until the password is accepted. What else can I try?

所有回覆 (2)

more options

I changed the password and it still does not recognize it. Is there a Thunderbird factory support available I can pay to get this fixed?

more options

I deleted the account and tried to re-create. I receive an error "Configuration could not be verified. If your user name and password is correct then it is likely that the server administrator has disabled the selected configuration for your account." I called GoDaddy where I purchased Office365 but they were of no assistance.