為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

DRM Content Not Playing

  • 1 回覆
  • 7 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

jsammeen
jsammeen
more options

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either.

Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either. Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.
附加的畫面擷圖

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you have updated the Widevine plugin to the latest version (4.10.2557.0).

  • Tools -> Add-ons -> Plugins

You can toggle DRM off/on to see if that makes Firefox (re)load DRM components.

You can possibly check XHR requests in the Browser Console if this doesn't work as sometimes we see that the hosts file or security software is blocking access.