為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Mysterious "nsmail-1.docx" files appear when I try to attach a Word file to an email.

  • 1 回覆
  • 0 有這個問題
  • 8 次檢視
  • 最近回覆由 Matt

more options

I needed to add a Word document as an attachment to an email. While in the email, I clicked "Attach." The screen with Word docs opened. I clicked the filename I wanted to attach. It attached to the email. However, the attachment no longer had the original name I'd given it. Instead it was named "nsmail-1.docx, then nsmail-2.docx, then nsmail-3.docx, etc. When I clicked on this mysterious file, it was in fact my correct document. Why did this happen and how can I prevent it from happening again?"

I needed to add a Word document as an attachment to an email. While in the email, I clicked "Attach." The screen with Word docs opened. I clicked the filename I wanted to attach. It attached to the email. However, the attachment no longer had the original name I'd given it. Instead it was named "nsmail-1.docx, then nsmail-2.docx, then nsmail-3.docx, etc. When I clicked on this mysterious file, it was in fact my correct document. Why did this happen and how can I prevent it from happening again?"

所有回覆 (1)

more options

You might best ask that question of the vendor of your antivirus product. nsmail files are a normal part of the attachment process as the file need to be converted from binary to text for inclusion in the email.

The loss of name however generally occurs when the antivirus product get involved in the act.