為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Using 2FA Firefox codes on 2 different apps

  • 1 回覆
  • 0 有這個問題
  • 21 次檢視
  • 最近回覆由 cor-el

more options

Hi!

So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in;

1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using.

Thank you!

Hi! So I'm currently using Google Authentication for my Firefox 2fa codes. However, that app is stuck offline and there is no way to get it to connect back online. I'm thinking of using another app to generate the Firefox codes. However, if I do so, by scanning the Firefox generated QR code to set up the code in the app, will this result in; 1. Having to generate a new backup code for Firefox (recovery key) 2. Voiding the generated keys on the other app I am using. Thank you!

被選擇的解決方法

To get a new QR code to setup the Authenticator app, you need to disable 2FA and re-enable 2FA via the Firefox Account Settings page. If necessary, use one of the 10-digit 2FA recovery codes to access the Settings page. Do not confuse the 10-digit 2FA recovery codes and the 32-character recovery key to bypass a forgotten password. Disabling 2FA and re-enabling 2FA will invalidate previously generated recovery codes and you will have to generate and save the new set. You can also backup the QR otpauth:// code to be able to re-initialize an Authenticator app without the need for scanning a new QR code.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

To get a new QR code to setup the Authenticator app, you need to disable 2FA and re-enable 2FA via the Firefox Account Settings page. If necessary, use one of the 10-digit 2FA recovery codes to access the Settings page. Do not confuse the 10-digit 2FA recovery codes and the 32-character recovery key to bypass a forgotten password. Disabling 2FA and re-enabling 2FA will invalidate previously generated recovery codes and you will have to generate and save the new set. You can also backup the QR otpauth:// code to be able to re-initialize an Authenticator app without the need for scanning a new QR code.