為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Emails won't send

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 sfhowes

Skippyrosa
Skippyrosa
more options

Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. 

Sending of message failed.

An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded.

It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

Emails won't send. My provider is Eastlink.ca Many times when I try to send an email using Thunderbird, I get this msg. Sending of message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csp02.eastlink.ca Eastlink ELOB5014: Maximum failed authentication attempts from 96.30.131.2 has been exceeded. It often happens the first time I try to send an email. Sometimes I can send it if I do a RESTART of the computer. Sometimes that doesn't work either. The only thing I can do is to copy the email into Eastlink Webmail, and then it always sends. However this is a very BIG nuisance!! Especially when I'm in a hurry. Thunderbird has been doing this for several weeks now. I don't know what to do. Thank you. Skippy Mardon in Canada

所有回覆 (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

What are your settings? You should have: mail.eastlink.ca on port 465, SSL/TLS security, authentication = normal password, User Name = email address.

https://my.eastlink.ca/customer-support/internet/setting-up-my-internet/configuring-my-email/version/2

If you have that and still can't send, state your antivirus app. If it's not Windows Security, try running Windows in safe mode (which bypasses startup apps like antivirus).