為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird Email and Printing

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 post419

more options

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long. The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4. I'm not sure but I think the system was upgraded recently as this problem only started this week. Can anyone help me?

被選擇的解決方法

There is an (untested by me since I can't reproduce the problem) workaround:

  1. On Linux and Windows, hit the alt key to display the menu (not needed on Mac)
  2. View > Message Body As > Simple HTML
  3. Print the email
從原來的回覆中察看解決方案 👍 4

所有回覆 (3)

more options

Belated thanks for reporting! This looks like: bug 1843628: Printing issues with HTML E-Mail (only email headers and big whitespace on first page) which the team is looking into.

Cheers! ...Roland

more options

選擇的解決方法

There is an (untested by me since I can't reproduce the problem) workaround:

  1. On Linux and Windows, hit the alt key to display the menu (not needed on Mac)
  2. View > Message Body As > Simple HTML
  3. Print the email
more options

Thanks for your help Roland, the workaround seems to be working.