Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

115 Update: Unified folders are all confused

  • 5 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 romainroad

more options

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name.

I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.

Unified folders got confused after 115 update. I have several problems with folders from several mailboxes not showing in their respective category. For example, inbox that doesn't show in "inbox" category, Junk folder not in "junk" category, and so on. I think all of them are caused by thunderbird not being able to recognize the kind of each folder in different mailboxes, because of different providers and their settings. I have accounts in major providers such as Google and Yahoo, but also have several independent (i.e. business or work) accounts. One of the most striking example of this trouble is one university account that has all it's folders (sent, junk etc) organized under it's inbox. This was showing ok in the previous versions (junk was "junk" category) but now I get all folders (as subfolders) in the "inbox" category, under the account's name. I attach screenshot from unified inbox. Note that the inbox from one account is missing and in another account all folders are under inbox.
附加的畫面擷圖

被選擇的解決方法

Oh, I found a good enough solution, posted by sfhowes here: https://support.mozilla.org/en-US/questions/1426387#answer-1608562

That solved missing folders in Sent, Junk etc. I still get the user created folders under Inbox, as shown in the picture, where as Gmail account have these folders outside of Inbox. Good enough though.

從原來的回覆中察看解決方案 👍 0

所有回覆 (5)

more options

There are some fixes coming for these precise issues over the next week. For now...

As a temporary workaround use View > Folders > All Folders

more options

It's been nearly a month since the new version and Unified folders issues have not been resolved. Anyone knows if there is a timeplan?

more options
more options

選擇的解決方法

Oh, I found a good enough solution, posted by sfhowes here: https://support.mozilla.org/en-US/questions/1426387#answer-1608562

That solved missing folders in Sent, Junk etc. I still get the user created folders under Inbox, as shown in the picture, where as Gmail account have these folders outside of Inbox. Good enough though.

more options

sfhowes recommendation did bring back my Sent folders as mentioned in the resolution, but I continue to experience many problems with the 115.31 upgrade. One problem was that I was seeing deleted messages back in my inbox folders, and messages missing in unified inbox. You may want to follow my bugzilla ticket at https://bugzilla.mozilla.org/show_bug.cgi?id=1857734 . Part of the solution was to right+click > properties > repair on each individual account's Inbox. Since upgrading, the sum of all my inbox messages (all accounts) does not equal the number of messages in my unified inbox. The repair solution did improve that to some extent, and resolved the missing messages, but the numbers are still not adding up, as they were with previous versions. Hope this helps.