為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Issues with video buffering on Youtube specific to Firefox browser on PC

more options

Greetings,

for the past few days I've been having issues with running videos on Youtube, specifically, with my current (speed-tested) 560 Mbps internet connection, videos on Youtube will stutter, or altogether stop to buffer, even though a big part of the video is already loaded according to the preload bar. Sometimes the preload bar will also just jump back to the current video time and start loading from there anew, and sometimes it will even stutter back and forth as if it has loaded about 30 seconds, but then the preload bar will jump back and forth 10 or 20 seconds really fast (flickering).

While that is happening with the preload bar, the video will either stutter for a second and continue, or audio will continue normally while video will freeze and then continue a few seconds later (skipping forward so it's in sync with audio) or it will altogether outright stop and start buffering (the circling indicator in the middle of the video) even though sometimes the entire video has already been fully preloaded, and the connection is still going strong.

I have tried reinstalling Chrome and on that browser that issue does not happen. On Firefox I have an Addblocker, but I have tried turning it off and even removing it from Firefox, as I hear there are issues with google allowing addblockers on browsers, but it made no difference.

I have a recording of the issue with and without the addblocker but it is a big file 159 MBs.

I hope you can provide any information on how to resolve this issue, as some videos on Youtube have been unwatchable these past few days. And I really don't want to switch back to Chrome, as I like and support what you are doing with an this independent browser.

Thank you in advance for your reply.

Greetings, for the past few days I've been having issues with running videos on Youtube, specifically, with my current (speed-tested) 560 Mbps internet connection, videos on Youtube will stutter, or altogether stop to buffer, even though a big part of the video is already loaded according to the preload bar. Sometimes the preload bar will also just jump back to the current video time and start loading from there anew, and sometimes it will even stutter back and forth as if it has loaded about 30 seconds, but then the preload bar will jump back and forth 10 or 20 seconds really fast (flickering). While that is happening with the preload bar, the video will either stutter for a second and continue, or audio will continue normally while video will freeze and then continue a few seconds later (skipping forward so it's in sync with audio) or it will altogether outright stop and start buffering (the circling indicator in the middle of the video) even though sometimes the entire video has already been fully preloaded, and the connection is still going strong. I have tried reinstalling Chrome and on that browser that issue does not happen. On Firefox I have an Addblocker, but I have tried turning it off and even removing it from Firefox, as I hear there are issues with google allowing addblockers on browsers, but it made no difference. I have a recording of the issue with and without the addblocker but it is a big file 159 MBs. I hope you can provide any information on how to resolve this issue, as some videos on Youtube have been unwatchable these past few days. And I really don't want to switch back to Chrome, as I like and support what you are doing with an this independent browser. Thank you in advance for your reply.

所有回覆 (2)

more options

Does it still happen in Troubleshoot Mode?

more options

Yes, unfortunately it still happens.