為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Emails Lost When Thunderbird Crashed Mid Download

  • 1 回覆
  • 0 有這個問題
  • 22 次檢視
  • 最近回覆由 Stans

David Abel
David Abel
more options

Hello, I have Thunderbird set up to download emails from my isp, and it's set up to clear the messages from the web server once downloaded. I check my messages on the isp webmail service during the day, so I know roughly how many messages will be downloading when I run Thunderbird.

Last night Thunderbird crashed midway through downloading emails and it took several attempts to reopen it. When I did get back in emails from the past 3 days are not in the inbox, but they have been deleted from the web server. They weren't in the deleted folder when I checked.

I contacted my isp to ask if they could recover the emails, but they didn't think they could with the emails having been deleted from the server.

I'm unable to confirm if the emails did download but they were removed from the web server so I wanted to know if there was any way to recover them within Thunderbird? Thanks in advance

Hello, I have Thunderbird set up to download emails from my isp, and it's set up to clear the messages from the web server once downloaded. I check my messages on the isp webmail service during the day, so I know roughly how many messages will be downloading when I run Thunderbird. Last night Thunderbird crashed midway through downloading emails and it took several attempts to reopen it. When I did get back in emails from the past 3 days are not in the inbox, but they have been deleted from the web server. They weren't in the deleted folder when I checked. I contacted my isp to ask if they could recover the emails, but they didn't think they could with the emails having been deleted from the server. I'm unable to confirm if the emails did download but they were removed from the web server so I wanted to know if there was any way to recover them within Thunderbird? Thanks in advance

所有回覆 (1)

Stans
Stans
more options

Recovery from within Thunderbird is not a feature or function that I've ever heard of. I always champion for regular backing up of Thunderbird data (entire Thunderbird profile folder), more so if you're not keeping the server copies of your messages. I understand why you may not prefer to leave messages on the server, but that comes with a greater responsibility of preventing data loss because anything can happen just because it can.