quickbooks and thunderbird won't connect
I've been running quickbooks 13 for many years with thunderbird (32) as the email client. I've upgraded to Windows 10 last year. I installed thunderbird 32 bit and for a short while I think it worked (5/2023?). I know have some billing to send and thunderbird doesn't show up as an option in quickbooks. I've looked through the help here and tried the best I could to try the suggestions but it is not working. I'm using the 32 bit version and that is what quickbooks requires. I looked at my old win7 system and it had thunderbird 92 on it and quickbooks still recognized thunderbird via MAPI. I used regedit to try to add MAPI=1 according to one set of instructions and it did not work.
thunderbird 115.8.0 (32-bit) Edition Windows 10 Pro Version 22H2 Installed on 10/13/2022 OS build 19045.3324 Experience Windows Feature Experience Pack 1000.19041.1000.0 They motherboard is incompatible with windows 7 before downgrading to version 92 I'd try to ask here. If you need more information, please ask. I may be slow, but I will respond.
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Go to help > about and verify that is is still Thunderbird (32bit)
BTW the design of Thunderbird means if you try and go back a version, something will be broken when you get there. That and there was no Version 92 ever released see https://www.thunderbird.net/en-US/thunderbird/releases/ So I would not recommend taking that path.
I did that, they display above show it is the 32 bit version. That's the non connecting version above. The connecting version on my old win7 machine show it is thunderbird 92.x 32 bit.
Multics said
I did that, they display above show it is the 32 bit version. That's the non connecting version above. The connecting version on my old win7 machine show it is thunderbird 92.x 32 bit.
and is quickbooks a 32 or 64 bit version? My observation is for MAPI to actually work you have to have the same "bitness" in both Thunderbird and the application trying to send the mails. Historically accounting packages only came in 32bit so Thunderbird had to be 32bit. But now most are moving rather belatedly to 64bit.
I have an older version of quickbooks 2013, it is 32 bits. Thunderbird was installer as 64 bit on the new system but I discovered the problem shortly after I got the new system and reinstalled the 32 bit version. I have no reason to change quickbooks as all the newer features don't support thunderbird or have features that I don't use or hate. I can say the same about thunderbird as I only use it for email and ignore the rest.