為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

phony push notices

  • 2 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

I keep getting phony "McAfee" notifications that firefox is "damaged". I use Norton, but the notices keep coming up. How do I stop or remove this scam?

I keep getting phony "McAfee" notifications that firefox is "damaged". I use Norton, but the notices keep coming up. How do I stop or remove this scam?

所有回覆 (2)

more options

Two possible sources of this message are:

(A) A web page you are visiting, for example, an ad embedded in the page (B) One of your add-ons that promotes McAfee software

For A, have you noticed a pattern of getting these messages on particular sites?

For B, you can view, disable, and often remove unwanted or unknown extensions on the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter/Return

In the left column of the Add-ons page, click Extensions. On the right side, find the "Manage Your Extensions" heading.

If there is at least one extension before the next heading -- "Recommended Extensions" -- please continue:

Then cast a critical eye over the list below that heading. Any extensions Firefox installs for built-in features are hidden from this page, so everything listed here is your choice (and your responsibility) to manage. Anything suspicious or that you just do not remember installing or why? If in doubt, disable (or remove). For your privacy and security, don't let mystery programs linger here.

Any improvement?

Note: sometimes add-ons interfere with the Add-ons page to prevent removal. In that case, start with the Extensions button on the toolbar and remove unwanted/untrusted add-ons from there, or restart Firefox in its Troubleshoot Mode.

有幫助嗎?

more options

You can check if you have a Push permission for suspect domain(s) like shown at the bottom of the message and revoke this permission. See "How do I revoke Web Push permissions for a specific site?":

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題