為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Thunderbird 115.9.0 - all emails from all folders missing

more options

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

After overnight automatic update to Thunderbird 115.9.0, all my emails are missing... inbox & local folders are visible, but all are empty... I'm running Windows 10... with POP server... since the update, I received a couple of new emails in my inbox... I moved one of them to a local folder, where it also disappeared... Help please!

所有回覆 (4)

more options

Does problem go away if you do Help > Troubleshoot Mode?

more options

Wayne, yes, it looks like I recovered all (haven't checked 100%) of my emails... I had to lose all the add-ons and reset to all default settings, but it looks like I'm back in business. I can't thank you enough.

more options

Which add-ons did you have installed? Do you think it was one of them, or something else?

more options

The only add-on I had was XNote++... I first "disabled all add-ons" - no difference. Then I "reset toolbars and controls"... this seemed to do the trick