為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot connect to att.net account on computer

  • 3 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 sfhowes

more options

It all started about 3 days ago. I was having problems accessing my att.net email account on both my iMac running Thunderbird 115.10.1 and on my iPhone running iOS 17.4.1. I changed login password and was able to get the mail on iPhone, but not on the computer running Thunderbird. I got the settings information for both POP3 and IMAP from att. I first tried to go into Thunderbird and was able to find the email protocol settings and they were correct for POP3, but still not retrieve email. The error message I last received is, "Sending of password for user ******@att.net did not succeed. Mail Server inbound.att.net responded:[SYS/TEMP] Server error - Please try again later.

It all started about 3 days ago. I was having problems accessing my att.net email account on both my iMac running Thunderbird 115.10.1 and on my iPhone running iOS 17.4.1. I changed login password and was able to get the mail on iPhone, but not on the computer running Thunderbird. I got the settings information for both POP3 and IMAP from att. I first tried to go into Thunderbird and was able to find the email protocol settings and they were correct for POP3, but still not retrieve email. The error message I last received is, "Sending of password for user ******@att.net did not succeed. Mail Server inbound.att.net responded:[SYS/TEMP] Server error - Please try again later.
附加的畫面擷圖

所有回覆 (3)

more options

When you changed the password, did you create a new secure mail key and use that in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

more options

I did not. The same password not only is for email, but also for logging onto att.com for paying my bill for internet and home phone as well as their smart home manager software. Don't know if it would work for my iPhone for checking the email since it is the only way right now to get my email, other than going through the web browser to Currently.com.

more options

Secure mail keys are required for desktop apps like TB, and there's an instruction link on the page cited in my first reply.