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Thunderbird on windows freezes frequently after a few delete messages

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Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end?

thanks Raman

Thunder bird on windows (115.10.1) freezes with a not responding message when a few delete messages are made. Earlier it used to scroll to some random location on the screen. now it freezes for a long while. Is this a bug to be fixed or something wrong at my end? thanks Raman

被選擇的解決方法

Ok will do and check. thank you

從原來的回覆中察看解決方案 👍 0

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What is your anti-virus software?

有幫助嗎?

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McAfee Windows Defender

有幫助嗎?

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Anti-virus software is often the culprit for the kind of problems to describe. First I'd get rid of McAfee altogether right away. It is known to have caused problems with Thunderbird in the past. Then, with McAfee out of the way, create an exemption in Windows Defender for the Thunderbird profile folder, so that the Defender real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile

有幫助嗎?

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SOH4463048, have you resolved your issue?

有幫助嗎?

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選擇的解決方法

Ok will do and check. thank you

有幫助嗎?

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