為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I am unable to open PDF files from pCloud.

more options

I am unable to open PDF files from pCloud. I can open my PDFs in other browsers, but not Firefox. I have a Linux Mint OS.

I am unable to open PDF files from pCloud. I can open my PDFs in other browsers, but not Firefox. I have a Linux Mint OS.

所有回覆 (6)

more options

What OS? What Desktop? X11 or Wayland?

What does that mean? Can you show us the issue. I'm going to open an account and just download the pdf file that comes with the account. Here is what I get from the site. I was able to open the pdf from the account and download it. see screenshots


Operating System: openSUSE Leap 15.6 KDE Plasma Version: 5.27.11 KDE Frameworks Version: 5.115.0 Qt Version: 5.15.12 Kernel Version: 6.4.0-150600.23.17-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 PRO 6850HS with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP EliteBook 865 16 inch G9 Notebook PC

由 jonzn4SUSE 於 修改

有幫助嗎?

more options

I am using an updated version of Firefox. I have a Linux Mint 21.1 OS, which is up to date. My desktop is Cinnamon. Wayland isn't yet used on Cinnamon

https://9to5linux.com/linux-mint-21-3-to-ship-with-cinnamon-6-0-and-experimental-wayland-support

When I open pCloud and click on my PDFs, they open up for me. When I copy that link into a post on social media, so that others can read the study, it will not open in Firefox, but it will open in other browsers.

有幫助嗎?

more options

persister1 said

When I copy that link into a post on social media, so that others can read the study, it will not open in Firefox, but it will open in other browsers.

Again, you're telling us about the issue, but not providing evidence of it. Screenshots, links, and steps to replicate please...

由 jonzn4SUSE 於 修改

有幫助嗎?

more options

I gave you all of the information. The fact remains that it is only Firefox that doesn't allow the PDFs to open. Other browsers allow them to open. You can see what my system is. You know pCloud. And you know that my PDFs don't open in a Firefox window. There is no message that something doesn't work. It just opens a blank tab and the PDF doesn't open.

有幫助嗎?

more options

Good luck. Jones out

有幫助嗎?

more options

Thanks for your quality effort.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題