為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

lost emails

more options

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

所有回覆 (4)

more options

You didn't explain how you retrieved the five years of sent mail. Was that in backup you did of the profile prior to the reformat? Did you do a backup? If you did a backup and that is the source of the five years of sent mail and the deleted mail, then more information is needed on how you got where you are. Messages received previously would depend on your account's seup, such as POP or IMAP, and your settings for the account.

有幫助嗎?

more options

Hi David It is IMAP I didn't do a back up as it was my email account that was hacked. All the emails that I referred to appeared when I reinstalled Thunderbird, not immediately but in the space of 30 minutes. I wasn't expecting any emails but just thought that if those appeared was it possible to retrieve any others

有幫助嗎?

more options

Thunderbird automatically repopulates all messages on the server. Check the account online to see what is there. All messages there should appear on Thunderbird. You may need to check account settings, but the default settings are usually okay. If you had a large number of messages there, it may just be a matter of time for the repopulation to happen.

有幫助嗎?

more options

Thanks for that I will give it a day or two and see.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題