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smtp.office365.com with OAuth2 does not work

  • 7 回覆
  • 1 有這個問題
  • 最近回覆由 User9119

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I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

I use SMTP settings Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png. I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account. Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.
附加的畫面擷圖

所有回覆 (7)

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Applies for:

  • TB 128.2.3esr (64-bit) and 131.0b6 (32-bit)
  • Microsoft Win 11 Pro, 23H2, build 22631.4169, Windows Feature Experience Pack 1000.22700.1034.0

有幫助嗎?

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What is your anti-virus software?

有幫助嗎?

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Oh, surely. That is Panda Dome 22.02.00.

有幫助嗎?

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Try to start Windows 11 in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode. Does the problem go away?

Windows safe mode disables anti-virus software. This is a troubleshooting step, not a solution.

有幫助嗎?

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Tested with AV disabled and in safe mode. Result is same. Did you really expect this would help?

有幫助嗎?

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Can you confirm you did start Windows in safe mode?

Did you really expect this would help?

As stated, it is a troubleshooting step. Anti-virus software is often causing problems with Thunderbird.

有幫助嗎?

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I found it unnecessary since Panda Dome can be easily switched off.

由 User9119 於 修改

有幫助嗎?

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