為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

YouTube keeps crashing

  • 5 回覆
  • 0 有這個問題
  • 12 次檢視
  • 最近回覆由 TyDraniu

more options

Hi

Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue.

Every time I try to view a YouTube video it keeps crashing. I get this message - Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page. YouTube works in other browsers though.

Hi Any help will be appreciated as I have this issue over a year. I thought with the updates it would be fixed but it seems like its only my firefox browser issue. Every time I try to view a YouTube video it keeps crashing. I get this message - '''Gah. Your tab just crashed. We can help! Choose Restore This Tab to reload the page.''' YouTube works in other browsers though.

由 Previsha Parbhoo 於 修改

所有回覆 (5)

more options

Firefox browser up to date. I use a imac.

由 Previsha Parbhoo 於 修改

有幫助嗎?

more options

Please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

有幫助嗎?

more options

bp-f8b57751-516b-4c33-b07b-99cae0241031 2024/10/31, 17:39

bp-2a3c87a8-ba39-4253-86d5-237230241031 2024/10/31, 17:39

有幫助嗎?

more options

Any update?

有幫助嗎?

more options

These crashes don't look like related with YT, so I don't know.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題