Memory leak when visiting ssa.gov
I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.
To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.
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Pavelko,
That's a huge knowledge base. Can you point me to a specific bug report on bugzilla.mozilla.org?
I also tried launching Firefox in "troubleshoot mode," and visited ssa.gov again. The memory leak problem mentioned above still occurs.
bwffx said
That's a huge knowledge base. Can you point me to a specific bug report on bugzilla.mozilla.org?
Use Bugzilla to create a ticket about issue. Should be more investigation around your problem. If you will see no answer from somebody else you may just share here the conclusion from Bugzilla.