為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Windows 11 Audio Driver Error

more options

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox.

Any ideas on what can I do to solve this issue?


Basic information:

Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

After a Windows 11 update, every time I play some video/sound and stop the playback, my whole computer audio doesn't work anymore. When I reset my computer, the audio comes back again. I tried using other browsers (Edge, Chrome, etc.) and other programs/applications, but this only happens in Firefox. Any ideas on what can I do to solve this issue? Basic information: Firefox version: 133.0.3 (64-bits) Operation System: Microsoft Windows 11 Home Single Language OS Version: 10.0.26100 Compilation 26100 Computer Brand: Alienware m16 R2 Sound drivers: Realtek Semiconductor Corp. version 6.0.9738.1

所有回覆 (2)

more options

Such a common issue on windows... What do you see hear. see screenshot

有幫助嗎?

more options

This is not a issue of volume control. I've contacted Windows Support and even reinstalling all drivers the issue was not solved.

有幫助嗎?

問個問題

如果您還沒有帳號,您必須先登入帳號 來回覆文章。還沒有帳號的話,只能發問新問題