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Tabs crashing

  • 2 回覆
  • 1 有這個問題
  • 最近回覆由 donna

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12-25-24

Over the past few weeks, tabs keep crashing several times a day. It happens most often on X, but this morning, a tab crashed while completing an online order (grrr). My computer is up to date, cookies, cache and history cleared regularly and today I "refreshed" Firefox. In less than an hour, tab crashed again. What is going on???

I'm very close to changing browsers.

12-25-24 Over the past few weeks, tabs keep crashing several times a day. It happens most often on X, but this morning, a tab crashed while completing an online order (grrr). My computer is up to date, cookies, cache and history cleared regularly and today I "refreshed" Firefox. In less than an hour, tab crashed again. What is going on??? I'm very close to changing browsers.

所有回覆 (2)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

有幫助嗎?

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bp-282b6466-5407-48b1-bd41-6f1470241225 bp-9be5fab6-71fb-4c5f-a969-c1c160241225 bp-56506586-99c0-431e-8ec3-f41190241225 bp-b178e0ce-15d8-4223-9c65-ca49a0241225 bp-8eafa6ec-06c8-4b7c-ae3f-773ee0241225

有幫助嗎?

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