為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

bookmarks not working

  • 5 回覆
  • 9 有這個問題
  • 6 次檢視
  • 最近回覆由 Morbus

more options

I got a message that one of my Java Console extension wasn't working, so I uninstalled it and restarted Firefox. After that my bookmarks disappeared. The tool bar disappeared and the main bookmarks menu is mostly unresponsive. I tried to restore older versions - it says that it's unable to process the file; I know the file's there, because I see it in the file folder. I tried importing from Explorer; it supposedly finished the task but nothing appeared in the screen. I even tried syncing with my iPhone - no luck. It won't even let me add a new bookmark or access the tool bar options through the main menu. The function seems completely disabled. I tried to close Firefox using the task manager - no luck. I even uninstalled Firefox and re-downloaded and reinstalled it off your site. No luck. How do I get my bookmarks back and get Firefox working normally again?

I got a message that one of my Java Console extension wasn't working, so I uninstalled it and restarted Firefox. After that my bookmarks disappeared. The tool bar disappeared and the main bookmarks menu is mostly unresponsive. I tried to restore older versions - it says that it's unable to process the file; I know the file's there, because I see it in the file folder. I tried importing from Explorer; it supposedly finished the task but nothing appeared in the screen. I even tried syncing with my iPhone - no luck. It won't even let me add a new bookmark or access the tool bar options through the main menu. The function seems completely disabled. I tried to close Firefox using the task manager - no luck. I even uninstalled Firefox and re-downloaded and reinstalled it off your site. No luck. How do I get my bookmarks back and get Firefox working normally again?

所有回覆 (5)

more options

Hello George.

You may be having a problem with some extension that is hindering your Firefox's normal behavior. Have you tried disabling all extensions (just to check), to see if Firefox goes back to normal?

more options

I disabled all add-ons and no change. I even tried disabling all plug-ins, and that didn't help either.

more options

I disabled all add-ons and no change. I even tried disabling all plug-ins, and that didn't help either. PS. Sorry, for got my personal info in the last post.

more options

Hum. Would the java console somehow break Firefox? That's odd, but not impossible. Try reading this articles and see if it leads you somewhere...

more options

Yeah, I saw that article and tried those solutions. The only symptom that really described it was the one about Firefox not shutting down properly. I tried that, and it had no effect. I don't use Norton 360 either. I use ZoneAlarm.