為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Newly installed firefox has left an blue "drive" icon on my (Mac) desktop that I cannot erase. When I click on firefox in applications, it always brings this up and won't start firefox directly. I cannot erase this "firefox" drive icon, it won't let me. E

  • 2 回覆
  • 75 有這個問題
  • 3 次檢視
  • 最近回覆由 barnetja

more options

The icon is blue with a white firefox logo on it. My only options are to "Burn 'Firefox'" or "Eject 'Firefox'" when I click on it to edit it, but I cannot cut, paste, or move to trash. It won't let me. When I click on "Eject 'firefox'" it says "The disc firefox is in use and could not be ejected". Even when I am running no applications whatsoever. When I click on this icon, a small window appears with two icons in it: one the firefox browser icon, and the other the applications folder icon with an arrow inbetween the two. When I drag the icon into the application folder it tells me: "An item named 'firefox' already exists in this location. Do you want to replace it with the one you're moving?" And no matter how many times I "replace it" the icon never goes away. And no matter how many times I replace it, whenever I click on the firefox icon in applications, it brings up this tiny window on my desktop before it will actually start running the firefox web-browser. And it will never reload my previously saved tabs is also my main concern.

This happened

Every time Firefox opened

== a few weeks ago since I installed...

The icon is blue with a white firefox logo on it. My only options are to "Burn 'Firefox'" or "Eject 'Firefox'" when I click on it to edit it, but I cannot cut, paste, or move to trash. It won't let me. When I click on "Eject 'firefox'" it says "The disc firefox is in use and could not be ejected". Even when I am running no applications whatsoever. When I click on this icon, a small window appears with two icons in it: one the firefox browser icon, and the other the applications folder icon with an arrow inbetween the two. When I drag the icon into the application folder it tells me: "An item named 'firefox' already exists in this location. Do you want to replace it with the one you're moving?" And no matter how many times I "replace it" the icon never goes away. And no matter how many times I replace it, whenever I click on the firefox icon in applications, it brings up this tiny window on my desktop before it will actually start running the firefox web-browser. And it will never reload my previously saved tabs is also my main concern. == This happened == Every time Firefox opened == a few weeks ago since I installed...

所有回覆 (2)

more options

Hi Carlos,

Thanks for your question - I am sure this is slightly frustrating. The blue drive that you are seeing on your desktop is the Firefox .dmg that originally contained Firefox. You will need to make sure that Firefox is first copied to your applications folder. After that you can eject the drive by clicking on the icon and then going to File --> Eject. Let me know if this helps!

- Sarah

more options

Maybe you copied the icon show in the window to your application and into your dock directly. Try closing your Firefox again. Eject the disc again. Then go to your application folder. You should see Firefox with a circle and cross through it. Open it. It should open without the blue icon appearing on your desktop again.