為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Can't Upload PDF files on Docusign.com

  • 1 回覆
  • 14 有這個問題
  • 13 次檢視
  • 最近回覆由 AlleyKat

AnonymousUser
AnonymousUser
more options

When I try to upload a PDF file on Docusign.com with Firefox (not i.E., or Safari. Obvious browser problem) the following error message appears: "Our system has encountered a problem when trying to convert this file to PDF. If this problem continues, please try converting this file to PDF by other means, then upload the file again. For more information please see our knowledge base"

URL of affected sites

http:www.docusign.com/

When I try to upload a PDF file on Docusign.com with Firefox (not i.E., or Safari. Obvious browser problem) the following error message appears: "Our system has encountered a problem when trying to convert this file to PDF. If this problem continues, please try converting this file to PDF by other means, then upload the file again. For more information please see our knowledge base" == URL of affected sites == http:www.docusign.com/

所有回覆 (1)

AlleyKat
AlleyKat
more options

The same problem and a possible solution is mentioned in this thread in the DocuSign forums - seems to be a small settings problem in the Adobe Reader plugin.