為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why does update to Firefox 3.6.3 not uninstall 3.6.2?

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Manually used Help | Check for Updates, and "Software Updates" window to download and install Firefox 3.6.3 over 3.6.2.

After 3.6.3 was installed, Windows XP "Add or Remove Programs" window lists both "Mozilla Firefox (3.6.2)" and "Mozilla Firefox (3.6.3)" as being installed.

Why didn't the installer for 3.6.3 uninstall 3.6.2?

Can 3.6.2 be uninstalled manually now, after installation of 3.6.3, or does 3.6.2 need to remain because some of its components are used by 3.6.3?

Should 3.6.2 have been uninstalled, and then use "Firefox Setup 3.6.3.exe" to install 3.6.3?

Thank you.

Manually used Help | Check for Updates, and "Software Updates" window to download and install Firefox 3.6.3 over 3.6.2. After 3.6.3 was installed, Windows XP "Add or Remove Programs" window lists both "Mozilla Firefox (3.6.2)" and "Mozilla Firefox (3.6.3)" as being installed. Why didn't the installer for 3.6.3 uninstall 3.6.2? Can 3.6.2 be uninstalled manually now, after installation of 3.6.3, or does 3.6.2 need to remain because some of its components are used by 3.6.3? Should 3.6.2 have been uninstalled, and then use "Firefox Setup 3.6.3.exe" to install 3.6.3? Thank you.

所有回覆 (2)

more options

It is most likely only the entry in Add and Remove Programs that has been left by the updater, but the files have been updated to the new version. If you would uninstall that older version then you will uninstall that new (3.6.3) version.

more options

Thank you for your reply.

You were correct. The entry for 3.6.2 in "Add or Remove Programs" was left behind by 3.6.3's installer.

Revo Uninstaller 1.88 showed only "3.6.2" installed, not both it and 3.6.3 as in the "Add or Remove Programs" window.

Using "Add or Remove Programs" to uninstall "3.6.2" removed 3.6.3 and the "3.6.2" entry, but still listed 3.6.3 as being installed after it was actually uninstalled.

Removing the erroneous 3.6.3 entry in "Add or Remove Programs" and doing a full installation using "Firefox Setup 3.6.3.exe" cleaned everything up.