為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox doesn't work, I have a blank screen

more options

My name is Kris, I have Windows XP,I cannot get anything to display on the Mozilla FireFox page; it is just blank. The little tabs in the upper left hand corner say-“Loading and then Untitled.”

This happened

Every time Firefox opened

Four days ago

User Agent

Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

My name is Kris, I have Windows XP,I cannot get anything to display on the Mozilla FireFox page; it is just blank. The little tabs in the upper left hand corner say-“Loading and then Untitled.” == This happened == Every time Firefox opened == Four days ago == == User Agent == Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; GTB6.5; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

所有回覆 (1)

more options

firefox updated yesterday,after this if I open firefox I only get"untitled page" I click on the support link and it says conection refused.