為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox is deleting cookies for me when I don't want it?

  • 2 回覆
  • 0 有這個問題
  • 1 次檢視
  • 最近回覆由 Morbus

more options

Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

所有回覆 (2)

more options

Hello Ben. Make sure you don't have Firefox set to delete your cookies (Tools > Options > Privacy).

If you don't have Firefox set to delete your cookies, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Be mindful that some third party software (like CCleaner, for example) may delete Firefox's cookies.

more options

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".