Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Starting to get very tired of this problem!!

more options

From version "Firefox 3.6.4 and up to 3.6.8" I can not open "Tools-settings". Firefox locks up totally and will not create any crash report.I have started in Safe Mode and disabled all plugins, the error is still there. I have made a completely new installation, first I removed all of the Mozilla, Firefox and plugins in "My Documents ...." and the "Program Folder", the error is still there.I disabled all my security software and tested Firefox, the error is still there. Now I'm back to "Firefox 3.6.3" and everything works perfectly. I do not want to install "Firefox 3.5.10". What have you done with Firefox 3.6.4 and up because it is so much trouble? Have never had a problem from Firefox 3.6.3 and lower versions. Give me absolutely no links to pages that I can read the troubleshooting, I've already followed these.

Can not open "settings".

What should I do to fix this problem?

This happened

Every time Firefox opened

== Firefox 3.6.4

From version "Firefox 3.6.4 and up to 3.6.8" I can not open "Tools-settings". Firefox locks up totally and will not create any crash report.I have started in Safe Mode and disabled all plugins, the error is still there. I have made a completely new installation, first I removed all of the Mozilla, Firefox and plugins in "My Documents ...." and the "Program Folder", the error is still there.I disabled all my security software and tested Firefox, the error is still there. Now I'm back to "Firefox 3.6.3" and everything works perfectly. I do not want to install "Firefox 3.5.10". What have you done with Firefox 3.6.4 and up because it is so much trouble? Have never had a problem from Firefox 3.6.3 and lower versions. Give me absolutely no links to pages that I can read the troubleshooting, I've already followed these. Can not open "settings". What should I do to fix this problem? == This happened == Every time Firefox opened == Firefox 3.6.4

所有回覆 (1)

more options

"My Documents ...." Edit: "Users ...."