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I do not have Firefox safe option available

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I have a problem with clicks on search results being redirected to various, annoying and irrelevant web pages. After looking at Firefox support ,I see that many other people have the same problem. The solution seems to entail using Firefox in safe mode. Unfortunately, when I open firefox ,I do not get the option of safemode. I have tried entering the address in the search box, but it still opens in normal mode. I used to love firefox ,but now I am getting somewhat 'disillusioned'. Can anyone help please. I should point out that I am not a computer genius.

I have a problem with clicks on search results being redirected to various, annoying and irrelevant web pages. After looking at Firefox support ,I see that many other people have the same problem. The solution seems to entail using Firefox in safe mode. Unfortunately, when I open firefox ,I do not get the option of safemode. I have tried entering the address in the search box, but it still opens in normal mode. I used to love firefox ,but now I am getting somewhat 'disillusioned'. Can anyone help please. I should point out that I am not a computer genius.

所有回覆 (1)

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That is a misunderstanding of what the Firefox SafeMode does.

See this - http://support.mozilla.com/en-US/kb/Safe+Mode - for an explanation and how to enter SafeMode.

Search engine re-directs are usually caused by Malware, and in some cases a Rootkit infection.