為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

The Add-ons selector in the Tools drop-down menu causes a crash.

  • 2 回覆
  • 8 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Google Toolbar does not respond to search requests. Nothing happens when I click the search icon. When I try to uninstall it, nothing happens. When I click the Add Ons option in the Firefox Tools menu, it causes the program to crash. And while it is crashing I get an error about ndExtensionManager.js631 I think.

Google Toolbar does not respond to search requests. Nothing happens when I click the search icon. When I try to uninstall it, nothing happens. When I click the Add Ons option in the Firefox Tools menu, it causes the program to crash. And while it is crashing I get an error about ndExtensionManager.js631 I think.

所有回覆 (2)

more options

Having this exact problem; by any chance are you on Windows 7 and did you update your system last night? It installed a "compatibility update" for various programs and I think this is what started my issues.

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.

You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")