Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How do I get rid of iComment that comes up when I open Firefox?

more options

I'm not sure how it got into my computer. I have looked everywhere in order to try and delete the program, but to no avail. It's a window that opens up on top of my Firefox opening window and wants me to change to my name from their generic name (or what have you). There is also an iComment icon at the end of the navigation bar and I don't know how to get rid of it. I do not want to follow through and provide my name into whatever that want or do. Any thoughts as to how I can get rid of it?

I'm not sure how it got into my computer. I have looked everywhere in order to try and delete the program, but to no avail. It's a window that opens up on top of my Firefox opening window and wants me to change to my name from their generic name (or what have you). There is also an iComment icon at the end of the navigation bar and I don't know how to get rid of it. I do not want to follow through and provide my name into whatever that want or do. Any thoughts as to how I can get rid of it?

所有回覆 (1)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...