為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

"Save Image As" does not appear on the right click menu of an image I want to save.

  • 2 回覆
  • 10 有這個問題
  • 15 次檢視
  • 最近回覆由 gary.loew

more options

Trying to save images as a file to my desktop/laptop. I right click on the image and the menu appears. The entry Save Image As... is not present on the menu. How do I get the menu to show this entry?

I've heard that the problem may have something to do with plug-ins, but I've reinstalled and disabled each of them. It didn't change anything.

Trying to save images as a file to my desktop/laptop. I right click on the image and the menu appears. The entry Save Image As... is not present on the menu. How do I get the menu to show this entry? I've heard that the problem may have something to do with plug-ins, but I've reinstalled and disabled each of them. It didn't change anything.

所有回覆 (2)

more options

Does that happen with all images or only on specific web pages?

Can you post a link if the later applies?

Can you save the images via Tools > Page Info > Media ?


To be sure:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.

more options

Thank you for the prompt assistance! Very much appreciated.

I believe I've been through all of the steps of Safe Mode and and resetting plugins and resetting preferences. All to no avail.

The problem occurs anytime I try to save an image. The place I try to do it most often is in an individual eBay auction, where I open a child window within the parent window.

For example, I'll open: http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=170566594248&ssPageName=STRK:MEWAX:IT

Within that I open the image of the auction lot by clicking the image. This opens the child window. It is a chrome-less window, so there's not much to manipulate. From the above window, I open: http://cgi.ebay.com/ws/eBayISAPI.dll?VISuperSize&item=170566594248 (See attached screen shot.)

Right click, and there is no Save Image as... option. That's the problem I'm trying to fix.

Again, thanks for your help.

Gary