為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My bookmarks are gone, I can not create new bookmarks, I cannot navigate using the back button

  • 2 回覆
  • 31 有這個問題
  • 1 次檢視
  • 最近回覆由 roreru

more options

I am running Mac OSX 10.5.8 and Firefox 3.6.13. Yesterday, after I had been on the internet multiple times, I opened Firefox and my Booksmarks toolbar and navigation toolbar were both empty. My booksmarks don't exist when I open the Organize Bookmarks window. My history is also gone. I cannot navigate using the backbutton. I restarted Firefox and there was no change; restarted my MacBook had no effect. I searched for similar problems and tried opening Tools > Add Ons> Extensions, but there is nothing on that screen, and the 'Find updates' button can not be clicked. It is not keeping me logged into pages that I have been previously logged into, but it does remember passwords. If there are other problems, I have not encountered them yet.

I am running Mac OSX 10.5.8 and Firefox 3.6.13. Yesterday, after I had been on the internet multiple times, I opened Firefox and my Booksmarks toolbar and navigation toolbar were both empty. My booksmarks don't exist when I open the Organize Bookmarks window. My history is also gone. I cannot navigate using the backbutton. I restarted Firefox and there was no change; restarted my MacBook had no effect. I searched for similar problems and tried opening Tools > Add Ons> Extensions, but there is nothing on that screen, and the 'Find updates' button can not be clicked. It is not keeping me logged into pages that I have been previously logged into, but it does remember passwords. If there are other problems, I have not encountered them yet.

所有回覆 (2)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

I am running Windows 7 and update to Firefox 8, and my bookmarks are gone. What a mistake, this is really awful...!