為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

firefox crashes I submit report and the i get "No crash reports have been submitted" under about:crashes

  • 1 回覆
  • 8 有這個問題
  • 1 次檢視
  • 最近回覆由 tali42

more options

so cant even submit crash report.

so cant even submit crash report.

所有回覆 (1)

more options

I'm having this problem too. I've tried safe mode, reinstalling, but is still crashing several times an hour. The crashes seem to be most often associated with opening/navigating tabs. I've even tried running the HP dagnostic utilities (memory check, etc, but nothing was flagged up and everything else on the machine seems normal). Firefox was running fine on the laptop pretty much until today. Nothing in about:crashes, but here is an example from the Windows crash report:

Description Faulting Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

Problem signature Problem Event Name: APPCRASH Application Name: firefox.exe Application Version: 1.9.2.3989 Application Timestamp: 4cf9293f Fault Module Name: StackHash_3031 Fault Module Version: 6.1.7600.16559 Fault Module Timestamp: 4ba9b29c Exception Code: c0000374 Exception Offset: 000cdc9b OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 2057 Additional Information 1: 3031 Additional Information 2: 30312c660a2e07ccf310c5276134d2eb Additional Information 3: a78d Additional Information 4: a78db8f72749bda8777f53e62fd47c27

Extra information about the problem Bucket ID: 2238070679