為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

since a couple of weeks, my firefox 3.6 closes unexpectedly, also when just sitting in the background when I'm working in other programs. Please help!

  • 1 回覆
  • 4 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

more options

I use windows 7

The details from the crashreport:

Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

I use windows 7 The details from the crashreport: Add-ons: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}:6.0.20,bkmrksync@nokia.com:1.0.0.732,{CAFEEFAC-0016-0000-0021- ABCDEFFEDCBA}:6.0.21,{7b13ec3e-999a-4b70-b9cb-2617b8323822}:2.7.1.3,m3ffxtbr@mywebsearch.com:1.1,{A27F3FEF-1113-4cfb- A032-8E12D7D8EE70}:7.3.3.42,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0014- ABCDEFFEDCBA}:6.0.14,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{B7082FAA-CB62-4872-9106- E42DD88EDE45}:3.3,toolbar@termwiki.com:2.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.13 BuildID: 20101203075014 CrashTime: 1295292057 EMCheckCompatibility: true FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1295206069 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 77807 StartupTime: 1295291578 Theme: classic/1.0 Throttleable: 1 URL: http://nl.wikipedia.org/wiki/Joyce_Meyer Vendor: Mozilla Version: 3.6.13 Dit rapport bevat tevens technische informatie over de staat van de toepassing toen deze vastliep.

所有回覆 (1)

more options

That crash report that you post only has some information about installed extensions. It does however shows some toolbars like My Web search (m3ffxtbr@mywebsearch.com:1.1) that can cause problems.

See:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: