Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗，本網站正在進行維護，部分功能暫時無法使用。若本站的文件無法解決您的問題，想要向社群發問的話，請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問，我們的社群成員將很快會回覆您的疑問。

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I have become unable to print from a webpage

  • 1 回覆
  • 7 有這個問題
  • 2 次檢視
  • 最近回覆由 gromit01904

cottnpickr
cottnpickr
more options

I have used Firefox for several years w/no major probs. Recently, however, I cannot print from a web page on my Lexmark 7675. I can print saved documents. When I click "print preview" the screen just shows up as gray all over. If I click "print", I get a message that "an unknown error occurred while printing". I can use IE 8 and it prints fine (and "print preview" shows correctly).

What can be causing this, and what is the fix?

Thanks.

I have used Firefox for several years w/no major probs. Recently, however, I cannot print from a web page on my Lexmark 7675. I can print saved documents. When I click "print preview" the screen just shows up as gray all over. If I click "print", I get a message that "an unknown error occurred while printing". I can use IE 8 and it prints fine (and "print preview" shows correctly). What can be causing this, and what is the fix? Thanks.

所有回覆 (1)

gromit01904
gromit01904
more options

Same here, Windows 7 64-bit system, Firefox was at 3.6.13. Can print to the printer outside of FF with any app, not just inside FF. Also, uninstalled and reinstalled (removing all FF files in the process); tried the About:Config print.print...setting changes recommendations; tried using FF in Safe Mode as well. The about:config worked until the system was restared, then back to the same old problem. Nnothing seems to work. Ended up putting on Chrome to be able to print (didn't want to use IE). Want FF back to working! This has been a problem for the last month. Perhaps it's a Windows updated that boinked it? Oh, also updated it last night to 3.6.14 and the problem still exists.