為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot update to Vs. 3.6.15 freezes my PC every time, Windows says there is compatibility problem.

  • 4 回覆
  • 22 有這個問題
  • 1 次檢視
  • 最近回覆由 Svetlana

more options

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

所有回覆 (4)

more options

Try to install Firefox using the steps at Installing Firefox, does that work?

more options

Same issue here, my firefox is all messed up. I went to update it and now I cant even load yahoo mail, google, ect.... it just crashes everytime.

Now it wants me to install this plugin-container from mozilla. I don't wanna unless I know for sure it wont make things worse.

more options

Wouldn't I have to delete my current version, to install Firefox as a new download as the link Installing Firefox suggest? I would be starting from scratch then? What about bookmarks?

more options

Make sure to not delete your profile folder which the re-installer doesn't do by default, then the settings/bookmarks/preferences will be saved.