How to connect to Firefox Sync if operating system was reinstalled?
Firefox 4 was installed and new account for Firefox Sync was created. In a few days I faced with problem with operation system (not related to Firefox). OS was reinstalled and, unfortunatly, all information including Sync Key lost. Can I connect to Firefox Sync after this? When I go to Tools>Options>Sync>Set Up Firefox Sync I see only Create new Account and Connect that does not allow me to connect to my account. Thank you.
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If you recall your account name and password, you can change the Sync Key by logging into your account here:
https://account.services.mozilla.com/
If not, you'll have to create a new account.
Without the SyncKey your data is not usable, even if you have the account name and the password. The SyncKey is used to encrypt your data for upload to the Sync server and decrypt your data when it is downloaded - nobody else can read your data.
Thank you! I deleted my account and created a new one.
When you are logged in, please click the Helpful button next to the answer that solved your Firefox support issue.
How to connect to Firefox Sync if operating system was reinstalled?Can I connect to Firefox Sync if i have the sync key? When I go to Tools>Options>Sync>Set Up Firefox Sync I see only Create new Account and Connect that does not allow me to connect to my account. Thank you.