為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How can I go back to 3.6? Your new 4 doesn't recognize my HP's SimplePass fingerprint scanner.

  • 2 回覆
  • 7 有這個問題
  • 1 次檢視
  • 最近回覆由 PatL

more options

That's pretty much it. After I upgraded, my fingerprint scanner failed to work. Is there a way to go back to the previous version?

That's pretty much it. After I upgraded, my fingerprint scanner failed to work. Is there a way to go back to the previous version?

所有回覆 (2)

more options

To downgrade to Firefox 3.6.* you can uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

more options

FF 4.0 didn't work for me either, so I've already gone back to 3.6.16. It was very easy to do. I simply downloaded it from http://www.mozilla.com/en-US/firefox/all-older.html and ran it. It ran as an update and I'm back to were I was with no problems. It took about 2 minutes and I didn't need to delete version 4.0 or any other files. This may work for you, too.