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Don't know account name or password

  • 2 回覆
  • 1 有這個問題
  • 6 次檢視
  • 最近回覆由 ClydeMac

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I am trying to set up Sync between my two computers and a newly acquired Droid X Phone. I tried to set up a new account but when I entered my email address it said it was already in use. Tried to log in to existing account but I don't remember the account name or password. Apparently I must have tried to set up Sync a while ago but didn't finish.

Where do I go from here? Thanks Clyde McNeilly

I am trying to set up Sync between my two computers and a newly acquired Droid X Phone. I tried to set up a new account but when I entered my email address it said it was already in use. Tried to log in to existing account but I don't remember the account name or password. Apparently I must have tried to set up Sync a while ago but didn't finish. Where do I go from here? Thanks Clyde McNeilly

所有回覆 (2)

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Try this on both your computers, unless you remember which one you initially used to set up Sync.

Firefox button (or Tools menu item) > Options > Security
hit the Saved Passwords button, then hit Show Passwords - look at the top of that list for chrome://weave(MozillaServicesPassword) and underneath the (MozillaServicesEncyrptionPassphrase)

That is the information you need for setting up an additional device.

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Thanks, but I couldn't click on Show Passwords because it was not highlighted. Clyde McNeilly